Service status

See what is working. Keep your garden private.

Check the website, Web Companion, Android app, and Google Play without showing any account, household, or plant information.

Open the Web Companion Report a problem

What you can check

Four parts of the service, clearly separated.

Public website

Available if you can read this page

Plant guides, product information, policies, and support resources.

Web Companion

Check by opening Sign In

Account access and synchronized garden records require a working connection and a valid signed-in session.

Android app

Local records stay available offline

Queued changes sync when the connection returns.

Google Play

Managed through Google Play

Installation, test access, and Botanist purchases depend on the Play account and Play services on the device.

If something is not working

Keep the report useful and private.

Include the affected screen, your device type, whether the connection was online or offline, what you expected, and the last step that worked. Do not include a password, verification code, API key, household invitation code, payment details, or a complete garden export.

Prepare an issue report Review data and sync boundaries